Frequently Asked Questions

You’ve got questions. We’ve got answers.

Services

  • Scenic City Wellness accepts:

    • Men and women over the age of 18

    • Adults with acute and chronic diseases

    • Adults suffering from anxiety and depression

    • Adults wanting to prevent chronic disease

    Note: We do not accept children 12 or younger. 

  • Benefits of choosing a nurse practitioner include:

    • Typically shorter waiting periods for new patients.

    • Generally more time spent during appointments 

    • Generally lower wait times at the office.

    • Focus on whole-person care and identifying root causes of medical problems.

    Notably, 87% of nurse practitioners focus on primary care, compared to only 8% of physicians entering primary care residencies. 

  • Scenic City Wellness offers:

    • Internal Medicine and Primary Care, including Acute Care: Abdominal pain, aches & pains, annual physicals, bronchitis, cold/flu/fever/cough, earache, heartburn and other digestive problems, nausea, UTIs.

    • Treatment and Management of Chronic Conditions: Asthma, COPD, diabetes, hypertension, migraine, thyroid disorders, weight management.

    • Mental Health: Addressing anxiety, depression, and other mental health concerns with a focus on whole-person care.

    • Independent On-site Therapist 

    • Preventive Care Services aimed at preventing chronic disease and improve overall wellness.

  • Yes, Scenic City Wellness addresses mental health concerns, including anxiety and depression, with a focus on whole-person care. We also can refer you to a Therapist who is located in our office.

  • Appointment lengths vary depending on the reason for your visit. Appointments can range from 15 minutes to 45 minutes. 

  • Adults should have a check-up at least once a year. However, patients with chronic conditions like diabetes, hypertension, or heart disease may need to be seen more frequently.

  • If your condition requires specialist care, we will provide a referral and coordinate your appointment as needed. Some insurance plans may require prior authorization. Referrals to a specialist do require an appointment prior to the referral being sent. 

Costs + Payments

  • Cash payments are also accepted with a 25% discount.

Insurance

  • They accept all major insurances, including TennCare, Medicare, Tri-Care, and VeteransChoice. Cash payments are also accepted with a 25% discount. Some insurance plans have speciality coverage, so please call our office prior to scheduling an appointment to make sure we are in your network. (423) 643-8000

Office Info + Scheduling

    • Monday: 8 am - 4 pm*

    • Tuesday: 8 am - 4 pm*

    • Wednesday: 8 am - 4 pm*

    • Thursday: 8 am - 4 pm*

    • Friday: Closed

    • Closed on Saturday and Sunday

    *Closed for lunch daily from noon to 1 pm.

  • 105 Lee Parkway Drive, Suite A

    Chattanooga, TN 37421

  • You can schedule an appointment by visiting their website and clicking on the "Schedule Appointment" link or by calling their office at (423) 643-8000.

  • Yes, we accept new patients without extensive waiting periods.

  • At this time, Scenic City Wellness does not accept walk-ins and requires an appointment. However we do have same day acute appointments available for established patients.

  • Please bring a valid photo ID, your insurance card, a list of your current medications, and ensure you have checked in on the patient portal prior to arriving at your appointment.

  • We require an appointment for a refill if you have not been seen recently.

  • Yes, we offer telemedicine appointments for certain conditions, follow-ups, and medication management. Please call our office to see if your visit qualifies for virtual care.

Talk to us. We are here for you.

DON’T SEE YOUR QUESTION ABOVE?

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